Privacy Policy
Effective Date: July 16, 2025
This Privacy Policy (“Policy”) describes how TribeCredit Corp. (“TribeCredit,” “we,” “our,” or “us”) collects, uses, and discloses personal information through our mobile application (“App”) and services (collectively, the “Services”). By using our Services, you agree to this Policy.
1. What Information We Collect
a. Personal Information You Provide
When you create an account or interact with the Services, we collect:
Profile Information: Name, email address, and phone number.
b. Information Automatically Collected
We automatically collect data about your device and usage, including:
Device Information: Device model, operating system, and unique identifiers.
Usage Data: App interactions and feature usage.
c. Financial Information
We use Stripe, Inc. to process payments securely. Stripe collects and stores payment information, including name, billing details, and payment method. TribeCredit does not store sensitive data, but Stripe may share transaction details with us for service fulfillment. For details, see Stripe’s Privacy Policy.
d. Tracking and Analytics Information
We use Google Analytics to understand user behavior and improve our Services. Google Analytics collects information such as:
Screens or features accessed and time spent on them.
Interactions with buttons and other in-app elements.
General location data (based on IP address).
Device and app performance details (e.g., device model, operating system, and browser type).
For more information about Google Analytics, please see Google’s Privacy Policy.
2. How We Use Your Information
We use your information to:
Provide and improve our Services.
Communicate with you about your account, updates, or Services-related information.
Ensure compliance with legal obligations (e.g., fraud prevention).
Aggregate and deidentify data for analysis and benchmarking.
3. How We share Your Information
a. Third-Party Service Providers
We may share your information with:
Stripe: For payment processing.
b. Legal and Regulatory Compliance
We may disclose information to:
Comply with laws, regulations, or legal processes.
Investigate and prevent fraud or security issues.
c. Users
Profile information (e.g., username, legal name, and account status) may be visible to other users as necessary to facilitate connections and deliver Services.
d. Deidentified and Aggregated Information
We may share anonymized data that cannot identify you for research and benchmarking purposes.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and tracking technologies to:
Improve your experience.
Analyze usage and traffic patterns.
We use Google Analytics cookies to gather insights on how users interact with our Services. These cookies may collect data such as:
Session duration.
Pages visited.
Browser and device type.
You can manage or disable cookies through your browser settings. For more information about how Google Analytics uses data, visit Google Analytics Cookie Policy.
5. Your Privacy Rights
Your rights may vary based on your jurisdiction, and may include:
Access and Correction: Request access to your personal data or correct inaccuracies.
Deletion: You can delete your account via the App’s “Delete Account” feature.
Opt-Out:
Unsubscribe from marketing communications or manage preferences.
Opt-out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
For questions about exercising your rights, contact us at support@tribe.credit.
6. Data Security
We take reasonable measures to protect your information from unauthorized access. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Our Services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we inadvertently collect such data, contact us at support@tribe.credit, and we will delete it promptly.
8. Data Transfers
Your information may be transferred to and processed within the United States, where our servers are located. By using the Services, you consent to these transfers in compliance with applicable laws.
9. Changes to This Policy
We may update this Policy periodically. Material changes will be communicated through the App or by updating the “Effective Date.” Please review this Policy regularly.
10. Contact Us
For questions or concerns, contact us at:
TribeCredit Corp.
Email: support@tribe.credit
Phone: 929-444-6299
Address: 251 Little Falls Dr, Wilmington, DE, 19808